Returns & Exchanges
At iCareNaturals, your wellness is our priority, which is why we offer a 30-day satisfaction guarantee on all our natural health products. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange to ensure you find the right supplement for your needs.
Initiate Your Request
Contact our customer support team via email or our online portal within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the product is at least half-full, and clearly mark the RMA number on the outside of the box.
Ship the Items
Send your return package to our designated distribution center using a trackable shipping service to ensure safe and documented delivery.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing